August 18, 2025
Ducks, Geese, and Planes
If it wasn’t a birdstrike, what could cause a dual engine failure in today’s most technologically advanced and sophisticated aircraft?
August 15, 2022
On Customer Experience — 3 Lessons
Why customer experience matters. Why perception matters. Read how small changes can make a big impact to your digital transformation.
December 23, 2021
Digital Transformation Simplified
Change is constant, choice is infinite, customer is fickle. How do companies navigate uncertainty? By using data and by focusing on the customer experience.
