Articles on
Customer Experience
ChatGPT and the Designer
It is a truth universally acknowledged, that designers who code and developers who design don’t exist. However, if you look at job requirements for designers, you might think otherwise — that these unicorns do exist. Many job requirements for designers ask for experience with HTML/CSS/Javascript. HTML/CSS are declarative languages used…
On Customer Experience — 3 Lessons
Why customer experience matters. Why perception matters. Read how small changes can make a big impact to your digital transformation.
Effective Email Marketing
How do you design an email marketing campaign that engages, informs, and is retentive? A guide to effective email marketing for designers.