August 15, 2022
On Customer Experience — 3 Lessons
Why customer experience matters. Why perception matters. Read how small changes can make a big impact to your digital transformation.
August 2, 2022
Towards Zero Hunger
Is the planet on track to meet SDG 2? Read how a facility-based data collection, process, and tools allows for a simple and cost-effective model to track status and distance to target.
June 20, 2022
Effective Email Marketing
How do you design an email marketing campaign that engages, informs, and is retentive? A guide to effective email marketing for designers.
June 2, 2022
The Kericho Pilot
The Kericho Pilot connected diverse partners, bridged the gap between citizens and institutions, improved data literacy, and flipped the script on baselining and measuring Sustainable Development Goals.
April 25, 2022
Declutter to improve Design Efficiency
How do you ensure visual consistency across the enterprise? A guide to building a design system that maintains consistent branding across products, apps, and services.
March 28, 2022
Measuring SDG Progress
Is the planet on track to meet the Sustainable Development Goals? Read how a facility-based data collection and process allows for a simple and cost-effective model to baseline status, track progress, and measure the social impact of investments.
January 12, 2022
Digital Transformation Accelerated
How do you increase customer engagement and retention? Start with the customer experience and work backwards to the data.
December 23, 2021
Digital Transformation Simplified
Change is constant, choice is infinite, customer is fickle. How do companies navigate uncertainty? By using data and by focusing on the customer experience.
June 24, 2021
Measuring Social Impact
How do you quantify social impact? What data, tools, and platforms do you need to measure impact? How do you ensure that digital transformations are sustainable? Watch the Hawkai Data talk at the Cities' COVID Mitigation Mapping (C2M2) symposium at Harvard University.
March 6, 2021
The HTML Form That Cost ₹5 Crores
How do you measure the success of a city's digital transformation? By the rate of citizen adoption of its e-services. A resident will adopt an e-service if it is accessible, intuitive, and inclusive.
